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Delivery service · Refrigerated transport

Your products kept cold. Your deliveries closely followed.

Fresh or frozen products: Shippr organises your one-off refrigerated transport and your regular rounds, according to your storage temperatures, your volumes and your packaging.

Our team coordinates the equipped partners, follows the deliveries and handles the unexpected to keep the cold chain intact all the way to its destination.

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Businesses trust us
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Delivered to the recipient first time
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Support from 6am to 10pm

The cold chain, unbroken

Everything you need to carry your products at temperature

Vehicles suited to your goods

From the cargo bike to the 20 m³ truck, get access to vehicles that match your volumes, your packaging and the requirements of your products, including temperature-controlled transport. Parcels, pallets or bulky goods: we plan the transport and the handling each delivery needs.

A team that follows your deliveries

Beyond choosing the partner, the Shippr team coordinates the collection, follows the job as it runs and handles the unexpected. You keep one point of contact through to delivery, without having to manage the exchanges with the driver yourself.

Tracking within easy reach

Follow the progress of your deliveries in real time and find the photos and signatures of receipt in your dashboard. Our algorithms optimise the routes according to your addresses and your time slots, while notifications keep your recipients informed until their goods are handed over.

For every sector

Every trade has its own refrigerated transport needs

Supplying restaurants, delivering fresh products to shops or healthcare products to pharmacies: we organise your transport around the required temperatures, the packaging of your goods and the receiving hours.

A tailor-made experience

Refrigerated transport at the pace of your business

Our team organises and follows your transport at 0–4 °C, 0–7 °C or −20 °C, according to your products, your volumes and your delivery slots.

person who checks the temperature of cold packages with a device
Cold-chain expertise

Refrigerated transport starts before departure

Pre-cooling the vehicle, temperature at loading, handling instructions: our team agrees the necessary precautions with you and passes them on to the transport partners.

On your regular refrigerated rounds, data loggers track temperatures during transport. If there is a deviation or anything unexpected, our team coordinates the response with the carrier and keeps you informed.

Woman who reassorts food products
Tailor-made

The right vehicle, from chilled to frozen

Crates, boxes or pallets: Shippr brings in equipped partners for your volumes and your temperature needs, from 0–4 °C to 0–7 °C, or −20 °C for your frozen products.

One-off delivery or a round between your stores, shops and restaurants: we adapt the transport capacity, the frequency of stops and the loading arrangements to the way you work.

woman with headphones on a support team in front of her computer
Service continuity

The unexpected should not disrupt your business

A carrier unavailable, a vehicle off the road or a rise in orders? The Shippr team finds a replacement that meets your temperature requirements and adjusts the organisation of your rounds.

We coordinate the changes with the partners and let you know the new times, to limit the impact on your supply and your customers.

Our cities

This service, city by city

Low-emission zones, delivery hours, wholesale markets: what changes from one city to the next, and how we organise it.

Refrigerated delivery

Frequently asked questions

What temperature do you keep during transport?

Chilled, from 0–4 °C to 0–7 °C depending on your products, and frozen at −20 °C. We agree the range with you before the first round, along with the loading temperature and the packaging.

How long does a refrigerated delivery take in London?

It happens the same day. The refrigerated van, pre-cooled and reserved for your job, runs from your site to your customers with no depot in between. London, Brussels and Paris each have a page on what the city changes about chilled transport.

How is the cold chain monitored?

The van is pre-cooled before loading. On regular rounds, a logger records the temperature throughout the journey; if it leaves the agreed range, our team tells you during the round and decides the next step with you.

Can you carry just a few crates?

Yes. Refrigerated transport isn’t only for full pallets: a refrigerated van is reserved for your round, even for a few crates.

Can your refrigerated vans enter low-emission zones?

Yes. London, Brussels and the Métropole du Grand Paris each have their own zone, ULEZ, LEZ or ZFE; for every job we send a vehicle that is allowed in the delivery zone.

Your cold-chain requirements, our attention on every delivery.

Tell us about your products and how they need to be stored. The Shippr team organises your refrigerated transport and follows it day to day.

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