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Delivery · Bristol

In Bristol, we deliver to your customers across the three council areas of the West of England.

Our partner couriers in Bristol load your goods where you prepare them, at your warehouse, your central kitchen or your shop, and hand them over to your customers in Bristol itself, in Bath or in South Gloucestershire.

Two rules decide most deliveries here: the Clean Air Zone, which charges older vans day and night, and the Old City, whose streets open to deliveries only in the morning. When you book, we check what time each street accepts a delivery and set the handover accordingly; our team then follows the vehicle through to the last drop.

3
Council areas of the West of England Combined Authority covered
5am–11am
The delivery window in the Old City’s streets, Monday to Saturday
7 days
Our team is on hand from 6am to 10pm

Bristol’s rules

The rules Bristol applies to delivery vehicles

The Clean Air Zone charges non-compliant vans £9 a day

Since 28 November 2022, the zone has covered the city centre and charges vans as well as lorries, 24 hours a day, 365 days a year. A van under 3.5 t that is not a Euro 6 diesel, a Euro 4 or newer petrol, or fully electric pays £9 a day; a lorry pays £100. The van we send is CAZ-compliant, so there is no charge to pay.

The Old City opens in the morning

Corn Street, Small Street, Clare Street, Marsh Street, St Stephens Street and St Stephens Avenue are closed to vehicles except for deliveries from 5am to 11am, Monday to Saturday. On Broad Street between Newmarket Avenue and Bell Lane, on Bell Lane and on John Street, the window starts at midnight. A handover in these streets is therefore set for the morning, as soon as you book.

Outside the window, barriers close the Old City to vehicles

Outside those hours, the Old City’s barriers are down and only authorised vehicles get in, recognised by their number plate. Authorisation has to be requested at least five working days in advance. To unload, our partners use the loading bays on Corn Street, St Nicholas Street and St Stephen’s Street, or those on Baldwin Street and Quay Street, just outside.

Bus gates close some routes to vans, day and night

Bristol’s bus gates are in force 24 hours a day, seven days a week, and enforced by camera: at Bristol Bridge, on Baldwin Street, on Union Street. No van may drive through them. Our planning and routing algorithms go around them, and the time given to the recipient allows for the detour.

Bath has a zone of its own

In Bath, a class C Clean Air Zone covers 1.2 square miles: cars pay nothing there, but a non-compliant van pays £9 a day and a lorry £100. A round that delivers to central Bristol and then central Bath enters both zones; the van we send is compliant in both Bristol’s and Bath’s zones, so there is no charge in either.

Most of Bristol’s streets are limited to 20 mph

The 20 mph limit has applied on most of the city’s roads for just over 10 years. We allow for it in the handover time we give you when you book.

Local rules checked in October 2026.

Bristol and the West of England

We deliver each customer during the hours their street is open to deliveries

In Bristol, a delivery is planned before it sets off. The Clean Air Zone charges non-compliant vans at any hour, the pedestrianised streets of the Old City open to deliveries only in the morning, and the bus gates in the centre, in force day and night, close some routes to vans. Here, it is the route and the arrival time that make a good delivery.

Your goods go from your site to your Bristol customers without passing through a depot

The vehicle leaves from where you load and goes straight to your recipients: nothing stops at a depot or a sorting centre. In Bristol, that might be a South Gloucestershire warehouse restocking shops in Broadmead, a wholesaler supplying restaurants in the Old City, or a Bath shop sending stock to a Bristol store within the day.

A job almost always has several addresses. We make it a round that takes in the Old City’s streets first, before 11am, then the addresses that take deliveries all day. That is how our same-day delivery works, with a van or, for a large load, a 20 m³ Luton van.

Our couriers collect your products at night and deliver before opening to the public

Refrigerated transport on rounds makes up most of our work. In Bristol, we collect from the wholesaler or the central kitchen at night or before dawn, when the order is ready. One of our night deliveries can then enter Broad Street (between Newmarket Avenue and Bell Lane), Bell Lane and John Street, which open at midnight, then Corn Street from 5am, and hand the goods to restaurants before they open. The fridge van is CAZ-compliant, and that matters because the zone charges at night as well as by day.

Our team calls the courier, your recipient and you when a bus gate or a barrier blocks the way

If a bus gate is on the shortest route, our team reroutes the courier and tells your recipient the new time. If the courier reaches an Old City barrier that is already down, we call you to agree what happens next, since out-of-hours access needs five working days’ notice. If the recipient doesn’t answer, we chase them for you. The team is available every day from 6am to 10pm, so your staff no longer have to make those calls.

A round leaves Bristol for anywhere in the United Kingdom

A Bristol warehouse can serve customers in North Somerset or at the other end of the country, and a site elsewhere in the UK can have its Bristol customers delivered: we run both directions. Shippr has been in the United Kingdom since 2023.

What we do in Bristol

Two of our services have their own Bristol page, and the others work as they do everywhere

Bristol has a page for same-day delivery, because the Old City takes deliveries only between 5am and 11am, and one for refrigerated transport, because our chilled and frozen rounds collect at night and cross the Clean Air Zone. Our other services work here as they do in all our cities.

Frequently asked questions

What you ask us about deliveries in Bristol

Which area do you cover around Bristol?

We deliver to the three council areas of the West of England Combined Authority: Bristol, Bath & North East Somerset and South Gloucestershire. We also cover North Somerset and the rest of the United Kingdom, from or to Bristol.

Will my van have to pay the Clean Air Zone charge?

A diesel van older than Euro 6, or a petrol van older than Euro 4, pays £9 a day in Bristol’s zone, payable from six days before to six days after the journey. Otherwise, a £120 penalty is added, reduced to £60 if paid within 14 days.

None of this applies to your deliveries: we send a compliant van, so there is no charge for you to pay.

Can you deliver to a shop on Corn Street or Broad Street?

Yes, within the street’s window: 5am to 11am Monday to Saturday on Corn Street, and midnight to 11am on Broad Street between Newmarket Avenue and Bell Lane, on Bell Lane and on John Street. The rest of Broad Street is outside the pedestrianised area, and the courier stops there in a loading bay. Give us the address when you book; we set the handover time accordingly, or tell you straight away if it cannot fit into the window.

Do you deliver to Bath as well?

Yes, Bath is part of Bath & North East Somerset, one of the three council areas we cover. Its class C Clean Air Zone does not charge cars, but it does charge non-compliant vans; the van we send is compliant, so you pay no charge.

Do you deliver in Bristol by van or refrigerated vehicle?

Join Shippr’s partner couriers and take jobs starting from or going to Bristol and the West of England.

Become a partner courier

Do you deliver to shops in the Old City or customers in Bath?

Give us your collection points, your customers’ addresses and the time each one takes delivery. We will come back with the chosen vehicle, the order of the stops and a time for each customer, fitted to the Old City’s delivery window for any address there.

Request a call from our sales team

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