In Strasbourg, two rules frame our deliveries. The first applies across the whole area: the 33 municipalities of the Eurométropole form a single low-emission zone, day and night, from which vehicles with no sticker or rated Crit’Air 4 and 5 are barred, and the Eurométropole is currently reviewing the timetable for its next stages. The second applies in the centre: goods deliveries by vehicle on the Grande Île are allowed from 6am to 10:30am, pedestrian streets included. So a single round can start on the Grande Île and carry on to Lingolsheim or Bischheim.
The courier restocks your Grande Île shops between 6am and 10:30am, then goes on to your customers in Schiltigheim
The courier takes no other consignment: they leave from your site and stop only at your recipients. As most of your jobs serve several addresses, we link them into a multi-drop round: a warehouse in Geispolsheim, for example, restocking shops on the Grande Île between 6am and 10:30am, then customers in Schiltigheim. That is how our same-day delivery works, from a 5 m³ van up to a truck of more than 20 m³.
Our couriers load at night and supply your Grande Île restaurants from 6am
Most of what we do is refrigerated transport, chilled and frozen alike. A central kitchen or a production kitchen in Strasbourg often finishes production during the night; a food wholesaler, at Strasbourg’s wholesale food market, for example, supplies restaurants and shops; and all of them want their products before they open to the public. The courier collects at that point, hands over the Grande Île orders first, from 6am, then those for the rest of the Eurométropole: those are our night deliveries.
When a customer in Hoenheim does not answer, our team calls the courier and sets a new time
A Grande Île restaurant not yet open, a customer in Hoenheim who does not answer, an order ready late: our team calls the courier and the recipient, sets a new time and only comes to you when the decision is yours. That follow-up weighs more on your teams than the journey itself, and we take it on every day from 6am to 10pm. Real-time tracking and proof of delivery stay available in your dashboard.