Marseille · Refrigerated transport
Our partner couriers in Marseille collect your products at night, from your wholesaler or your central kitchen, and hand them over to your customers before they open to the public, in a refrigerated vehicle that carries only your goods: for example, the meat and fish for a restaurant in the city centre.
Refrigerated transport in Marseille
Food wholesalers serve their buyers very early: at the Marché Marseille Méditerranée in Les Arnavaux, for example, Monday to Friday from 3am to noon, and on Saturday from 4am to 9am. The courier collects your products from 3am on weekdays and from 4am on Saturday, from your wholesaler or as they leave your central kitchen, having first brought the vehicle down to temperature.
In the regulated-traffic zone in the centre, loading and unloading in the street is banned at all times, and the city has marked out loading bays for it. Before the round sets off, we choose the bay where the courier stops for each customer. If your customer has not opened yet, the courier lets themselves in with the codes or keys you entrust to us and puts your products away in your customer’s cold room.
The round starts with those addresses so as to reach them before 10am: at the entrance to some pedestrian areas, the bollards are lowered for deliveries only in the morning. As the courier collects your products before dawn, from your wholesaler or your kitchen, we keep to that order and confirm the time of each handover when you book.
Local rules checked in October 2026.
How we work
We build each refrigerated round in Marseille around the time your first customer opens. We deliver to your city-centre customers first, before 10am, while some pedestrian areas are open to deliveries, then those who take delivery throughout the morning. In the regulated-traffic zone, we choose the loading bay where the courier unloads; for an address in the ZFE, we send a refrigerated vehicle that is allowed there.
Before the first round, we agree with you the packaging, the temperature each product must be kept at and the time each customer takes delivery. The job goes to one of our partner couriers in Marseille, chosen for their refrigerated vehicle: it loads only your products and runs set to their temperature range. You almost always have several customers, and we link their addresses into a round; those who open early are served by our night deliveries. On a regular round, an on-board logger records the temperature continuously, and we alert you to any deviation. During the journey, our team follows every stop, every day from 6am to 10pm, and it is our team, not yours, that calls back a customer who cannot be reached. Refrigerated transport is most of what we do, and its page describes the service in full.
For goods that do not mind the heat, see our same-day delivery in Marseille instead.
The service
The service is the same in all our cities. In Marseille, we organise it around the pedestrian areas’ hours, the loading bays of the regulated-traffic zone and the low-emission zone (ZFE) in the heart of the city.
Pre-cooling the vehicle, temperature at loading, handling instructions: our team agrees the necessary precautions with you and passes them on to the transport partners.
On your regular refrigerated rounds, data loggers track temperatures during transport. If there is a deviation or anything unexpected, our team coordinates the response with the carrier and keeps you informed.
Crates, boxes or pallets: Shippr brings in equipped partners for your volumes and your temperature needs, from 0–4 °C to 0–7 °C, or −20 °C for your frozen products.
One-off delivery or a round between your stores, shops and restaurants: we adapt the transport capacity, the frequency of stops and the loading arrangements to the way you work.
A carrier unavailable, a vehicle off the road or a rise in orders? The Shippr team finds a replacement that meets your temperature requirements and adjusts the organisation of your rounds.
We coordinate the changes with the partners and let you know the new times, to limit the impact on your supply and your customers.
Frequently asked questions
Yes, in a loading bay: from 7am to 9am, the city bans loading in the street outside those bays. We plan the courier’s stop at one of them, or we place the handover before 7am, with your codes or keys if the shop is still closed.
Yes. For a round that goes inside the main boulevards, we send a refrigerated vehicle whose Crit’Air sticker allows it to drive and park there, at no extra cost to you.
Yes. On Saturday, the wholesalers of the Marché Marseille Méditerranée, which is reserved for food trade professionals, serve their buyers from 4am to 9am. We set the collection within those hours, then the courier delivers to your customers on the same journey.
No. We send a dual-temperature vehicle, with one chilled compartment and one frozen compartment: from the same loading bay, the courier hands your customer their chilled and frozen products in a single stop. The city limits the stop there to 15 minutes, unless signed otherwise on site, and we prepare the load so that the handover fits within that time.
Yes, it is possible, but not guaranteed. For a delivery of that size, we check when you book that one of our partners in Marseille has a refrigerated lorry over 3.5 tonnes available that day, and give you the answer then.
Tell us your products, their temperature, the time they are ready and the time each customer opens. We come back to you with a refrigerated vehicle, a collection time and the order of stops.