In the field of fast food, efficient logistics are essential to guarantee the quality and freshness of products while meeting demanding deadlines. K&Z Holdings, franchisee of Pret A Manger in London, managed an internal fleet consisting of three refrigerated vehicles and a mix of full-time and part-time drivers. Although this model was sufficient at the beginning, it showed its limits in the face of the company's expansion ambitions.
The challenges faced by Pret A Manger
Pret A Manger's internal logistics management posed several major problems:
- Production managers, diverted from their core functions, spent much of their time supervising drivers and vehicles.
- Internal logistical expansion increased inefficiencies and costs, making it difficult to scale to meet the needs of new retailers.
- Manual processes slowed operations and complicated planning, extending time to market for new stores.
These challenges have directly impacted the company's ability to meet the growing expectations of its customers while maintaining its promise of freshness.
The solution provided by Shippr
To meet these challenges, Shippr proposed a tailor-made solution that combines an intuitive technological platform and a network of professional couriers. Here's how Shippr helped Pret A Manger transform their logistics:
- Connection to a network of professional couriers : By removing the need to manage drivers and vehicles internally, Shippr has relieved the burden on production managers, allowing them to focus on their core business.
- Immediate flexibility and scalability : Shippr allowed Pret A Manger to expand quickly and effectively, while avoiding the high costs and complications associated with a logistical expansion internal.
- Refrigerated transport dedicated : By providing a reliable refrigerated transport service, Shippr guaranteed the freshness of sandwiches and yogurt cups delivered to stores.
- Optimizing processes : Shippr's platform has simplified logistics management through real-time monitoring, automated updates, and optimized planning.
Personalized support for a successful transition
Shippr supported Pret A Manger throughout the implementation to ensure a smooth integration:
- Site visits : A recognition of central production units and Pret A Manger stores was carried out to better understand logistical constraints.
- Formulation of itineraries : Shippr has designed itineraries that respect strict deadlines and store closing times.
- Vacuum tests : Tests were carried out prior to launch to ensure a smooth transition.
- Dedicated training : Internal users and couriers have been trained in the use of client and courier applications to maximize the use of the tools.
- Dedicated support : An exclusive support number has been made available to managers to be accessible 7 days a week in order to solve any unexpected problem.
Measurable results
Thanks to Shippr's intervention, Pret A Manger has seen significant improvements:
- Better allocation of resources : Managers have been able to refocus on strategic missions, which has made it possible to reduce costs and improve overall efficiency.
- Fast and reliable deliveries : The products were delivered on time while maintaining their quality, thus meeting the high expectations of customers.
- Expansion support : The flexibility offered by Shippr allowed Pret A Manger to open new stores without delays or complications.
A testimony that reflects the impact of Shippr
Luca Perisinnotti, Operations Director at K&Z Holdings, emphasized the importance of Shippr in Pret A Manger's growth strategy:
“Shippr has been key to our growth strategy as a franchise partner of Pret A Manger. Their ability to quickly understand our business model and our key goals allowed us to delegate a critical operational element: logistics. Thanks to their flexibility, scalability and the quality of their operations, we are confident in our ability to achieve our growth goals while focusing on our core business.”
A solution adaptable to other businesses
Shippr's approach can be applied to other businesses facing similar logistical challenges. By connecting businesses to a network of professional couriers and offering tailored services, such as refrigerated transport and logistical flexibility, Shippr offers a comprehensive solution to optimize operations and support growth.
Why Shippr?
By collaborating with Shippr, Pret A Manger has transformed its logistics and strengthened its competitiveness in the market. With advanced technology and personalized support, Shippr helps businesses meet their logistical challenges while achieving their growth goals. Contact Shippr today to find out how to simplify your operations and boost your expansion.
