In the plant-based meat manufacturing sector, reliable logistics are essential to ensure product quality and meet delivery deadlines. Eat Planted Ltd, based in London and specialized in frozen vegetable meat products, was facing logistical challenges that hampered its development and its ability to meet customer needs.
The challenges faced by Eat Planted Ltd
Eat Planted was facing several key issues:
- Irregular delivery schedules : Their third-party logistics provider couldn't deliver all 318 schools in the same week, resulting in disorganized quarterly rotations.
- Impossibility to deliver reduced volumes : Imposed order minimums limited small deliveries adapted to the specific needs of customers.
- High costs : Additional costs for pre-delivery storage increased the cost per delivery, impacting margins.
Why were these challenges critical
- Disruption of production : Discrepancies in deliveries made it difficult to plan resupplies.
- Customer dissatisfaction : The inability to meet specific volume needs risked compromising relationships with key customers.
- Compromised profitability : High costs limited the viability of the expansion in the long term.
How Shippr provided the solution
Shippr designed a tailor-made logistics solution to meet these challenges:
- A flexible network of couriers : Shippr connected Eat Planted to multiple partners to ensure reliable and consistent schedules across 318 sites.
- Adaptation to reduced volumes : The platform allowed the delivery of small orders, meeting the specific needs of customers.
- Optimized pricing : A personalized pricing model has made it possible to reduce costs per delivery while ensuring a high quality of service.
Implementation and results achieved
Shippr worked closely with Eat Planted for a successful transition:
- Optimization of itineraries : Customized routes have been developed to respect customers' time constraints.
- Pre-launch tests : Rigorous testing ensured smooth integration prior to deployment.
- Training and support : The teams have been trained to use the platform, with support available 7 days a week.
Key Findings
- Increased delivery reliability : Delays have been eliminated and deliveries have become regular.
- Increased customer satisfaction : Customers received their orders on time and in the required volumes.
- Cost efficiency : The reduction in costs per delivery has improved margins.
- Simplifying operations : Eat Planted got a single point of contact for the refrigerated transport, Same day delivery and the services of Overnight delivery.
Customer testimonial
“Shippr allowed us to grow immediately and broaden our customer base across the UK. Knowing that we have a logistics partner that adapts our delivery processes and connects us to professional couriers who take care of our products and our customers was a real revolution for us.”
- Andy Hope-Johnston, UK Country Manager, Eat Planted Ltd
Conclusion
Thanks to Shippr, Eat Planted overcame its logistical challenges and transformed its operations. By focusing on refrigerated transport, same day delivery and adapted services, Shippr has enabled Eat Planted to deliver high quality vegan products, while meeting customer expectations across the UK.
