Debaenst, a major Belgian meat wholesaler, was facing major logistical challenges to ensure efficient and punctual deliveries from Mons to Brussels and its surroundings. With strict delivery windows and the need for refrigerated transport, their previous logistics provider was struggling to meet expectations, leading to inefficiencies and a lack of visibility into deliveries.
Challenges faced by Debaenst
- Extended delivery area : Deliveries from Mons to numerous points in Brussels and its surroundings required rigorous logistical coordination.
- Overnight delivery : Deliveries had to be made at night, which required a great deal of autonomy from the drivers.
- Refrigerated delivery : Temperature sensitive products had to be maintained in a constant cold chain.
- Strict time windows : Due to rigid store hours, deliveries had to be perfectly synchronized.
- Lack of follow-up and updates : The previous logistics provider did not provide real-time updates, making it difficult for Debaenst to monitor operations.
- Complex distribution process : Large trucks delivered goods to warehouses, where they were then divided into smaller vehicles. This multi-step process made it difficult to keep track of couriers.
The solution provided by Shippr
Shippr has implemented an optimized solution adapted to Debaenst's needs:
- A large custom vehicle : By replacing several vehicles with a single optimized means of transport, the efficiency of deliveries has been increased.
- Improved visibility and proof of delivery : The Shippr system allowed real-time tracking and delivery confirmations.
- 24/7 support : Ongoing support has been put in place to quickly resolve any issues.
- Integrated application for tracking : A digital solution has been implemented to allow Debaenst to monitor its deliveries in real time and to receive instant updates.
Achieved results
- 98% successful deliveries on the first attempt : A major improvement in the precision and reliability of deliveries.
- Doubling of delivery capacity in two months : Increased efficiency allowed a rapid increase in the volume of orders processed.
- A trusted partnership established : Shippr has established itself as a reliable logistics partner by guaranteeing smooth operations.
- Optimization of the logistics process : By going from five vehicles to one, Shippr helped Debaenst simplify its operations, reducing complexity and increasing the speed of deliveries.
- Faster and more efficient deliveries : The new system has significantly improved delivery times and operational efficiency.
Future expansion
Thanks to these optimizations, Debaenst and Shippr are now discussing expanding to other regions in Belgium, building on the success of the new logistics model to develop their operations on a larger scale.
