Whether you are caterers, restaurant owners, bakers or supermarket managers, optimising your delivery service is a major challenge. Technological innovation in delivery management has emerged as an essential solution to meet these requirements. But what are the latest technologies and innovations that are revolutionising the delivery sector in the restaurant industry? Which companies are leading the charge in terms of logistical efficiency, real-time monitoring, route optimization, and customer satisfaction? Discover them in this article.
Advanced platforms offer numerous functionalities such as:
They thus improve efficiency and reduce costs. Indeed, by centralising orders, from preparation to delivery, they minimise communication errors and speed up the order process. In addition, by automating the receipt of orders, these systems help to better organize kitchen workflows. This reduces the waiting time for customers.
IoT sensors and GPS tracking systems allow real-time monitoring of conditions inside refrigerated trucks. They track the temperature, humidity, and location of the vehicle. This data can be monitored remotely by fleet managers to intervene quickly in case of problems. This makes it possible to ensure the safety and quality of the products delivered.
The use of AI and data analysis makes it possible to predict demand and optimise delivery routes. In fact, the application of AI and data analysis makes it possible to accurately predict demand and thus optimize stocks. By analyzing customer buying behaviors and preferences, you can adjust your offerings. Who says personalised offer, says maximising customer satisfaction and operational efficiency. This is not the only benefit of AI. Capable of examining large volumes of geographic data, AI makes it possible to identify the fastest and most efficient routes. It takes into account distances, traffic conditions and weight limits. This process helps to reduce transport times and minimizes the risk of food spoilage. In addition, it saves fuel and reduces the ecological footprint.
Now, modern refrigerated trucks are equipped with advanced technologies. The reasons? Allow better temperature control and increased energy efficiency. To do this, these vehicles use:
These elements maintain constant temperatures and optimise fuel consumption. Some models even incorporate solar panels to power the refrigeration units. This reduces the carbon footprint even more.
The adoption of electric vehicles and other low-emission transport solutions for refrigerated transport reduces the carbon footprint of logistics operations. Although the large-scale deployment of refrigerated EVs is still under development, technological advances and government incentives are encouraging their adoption.
Integrating e-commerce solutions with restaurant management systems simplifies online ordering, inventory management, and delivery planning. This provides a clear overview of sales and delivery operations, facilitating a rapid response to changes in demand.
Robotics and drones promise to revolutionize delivery by significantly reducing delivery times and accessing areas that are difficult to reach by traditional means. These technologies help minimise labor costs and meet logistical challenges in dense urban areas, while providing a futuristic experience for customers. Companies are developing autonomous delivery robots for urban environments, while others are testing drone delivery to reduce delivery times and reach hard-to-reach areas.
Shippr is transforming B2B urban logistics by offering tailor-made same-day delivery solutions for all players in the catering sector (restaurants, caterers, wholesalers, bakers, food e-commerce...). Through its platform, Shippr connects businesses to delivery companies operating in all volumes of refrigerated trucks, ranging from dual-temperature to dry, and takes care of the smooth running of each delivery.Thanks to its advanced technology, Shippr optimises each stage of delivery, guaranteeing smooth and efficient order management. The platform offers real-time tracking, temperature control during each transport, automated communication tools and intelligent route optimisation. With Shippr, restaurant operators can accelerate their delivery operations while reducing inefficiencies, thus marking a giant step in improving their supply chain.
Deliverect is revolutionising online order management for the restaurant sector in integrating different delivery and ordering platforms of meals in a single system integrated with restaurant point of sale (POS) systems.This cloud-based software automates the flow of orders, centralising them on a single interface, thus eliminating the need to manage multiple hardware devices and software systems provided by various delivery services.By simplifying this process, Deliverect allows restaurant businesses to more effectively manage their delivery orders, thus improving operational efficiency and customer experience.